Frequently Asked Questions

  • What are your business hours?

    We are open Monday - Friday, 8:00 am - 4:00 pm and are closed on Saturday and Sunday.

  • What forms of payment do you accept?

    We accept major credit cards including American Express, Mastercard, Discover, and Visa, and cash. We are also proud to work with a long list of insurance carriers to help make your claim easier and get you back on the road without draining your wallet.

  • Why should I trust Ray's Automotive with my car?

    We are an experienced and trusted auto body shop with a long list of happy customers and an A+ rating the the BBB, but we also have our I-CAR's Platinum™ certification. Learn more about this distinction here.

  • Do you offer free consultations?

    Yes! We do charge for general estimates but will waive the fee when you choose our shop for auto body service.

  • What types of vehicles do you repair?

    We specialize in auto body repair for passenger cars, SUVs, and light to medium-duty trucks, including delivery vans, box trucks, RVs, and models like Ford Transits, Ram ProMaster 3500s, and Mercedes Sprinter vans.

  • Do you work with insurance companies?

    Yes, we work with most major insurance providers. We can help coordinate with your insurer to make the repair process as smooth as possible.

  • Do you offer towing or pickup services?

    We can help coordinate towing if needed—just contact us, and we’ll assist based on your situation.

  • Do you use OEM parts?

    Yes, we use original equipment manufacturer (OEM) parts when required, especially for leased vehicles or where safety is a concern.

  • Can you help with lease return repairs?

    Yes, we can handle body and paint repairs that meet lease return standards.

  • How long will my repair take?

    Repair times vary based on the damage and parts availability. We’ll give you an estimated timeframe once we assess your vehicle.

  • Are you hiring?

    Yes, we're hiring! Head over to our careers page to learn more.