Fast and Affordable Auto Body Repair Service IN WATERBURY, ct

serving WATERBURY, NAUGATUCK, PROSPECT, CHESHIRE, middlebury CT

At Ray’s Automotive, you can expect us to handle all the headaches of having your vehicle returned to its pre-collision condition. We work with your insurance company to ensure all accident related damage is corrected and paid for. If you need a vehicle during the repair period, we can help setup a rental, have the rental here at our shop when you drop off your vehicle, and then when your vehicle is completed we handle returning the rental vehicle.

Once you decide to have us repair the vehicle, we will schedule the vehicle for a meticulous disassembly. This is the disassembly of damaged areas to find damage that is not visible. This damage is commonly referred to as "hidden damage". With the vehicle disassembled, the appraiser can properly inspect the vehicle to develop a list of necessary repairs and replacement parts. The appraiser then uses the information gained during this disassembly and inspection step to develop the full written cost estimate for repairs. We have one of the top-rated, state licensed Motor Vehicle Physical Damage Appraisers (MVPD) on staff to perform this step for you. He has been in the industry for over 30 years and has the sharpest eye for detail so that no damage goes overlooked on your repair estimate.

The impact sustained by the vehicle during the accident may affect the underlying support structure of the vehicle, which is the frame. We have specialized, computer-driven, 3-D laser imaging equipment to measure the vehicle frame to determine if the frame is no longer within factory specifications. For the frame to be out of specification, tremendous forces must be absorbed during the accident. Only special equipment designed to secure the vehicle while the frame is adjusted back within factory specifications can be used. Frame repair is a specialized field utilizing cutting-edge technology to measure and adjust the frame.

The body of your vehicle is typically the portion of the vehicle that is visible to the eye: bumpers, hood, fenders, doors, etc. Depending on the damage, the part may need to be replaced with a new one. For example, a cracked headlight will be replaced, but a slightly dented door may be repaired. Our appraiser will determine the best way of performing the repairs on your vehicles to maximize quality, safety, and cost effectiveness.

The next step in the repair process after the body work is complete is to prepare the vehicle for the areas to be painted. Most shops do not properly "prep" the vehicle for paint because it is time consuming and not initially apparent after the job is painted and complete.

If a vehicle is not prepped properly, the paint job will eventually fail over time, but this happens usually several months or a year later. This is typically what happens with those TV commercial type shops that put more work into their advertising than the work on your vehicle. If you pay a low price, it is because some step is being cut short to save money.

The prep step is the most likely step you are not getting with other shops. For customers of our insurance direct repair programs, we guarantee the paint job for the duration of your ownership of the vehicle.

Once the vehicle has been prepped, Ray's Automotive can now take the necessary steps to paint the vehicle to bring it back to life. This is the step that is most apparent to the outside world. The repairs can be performed perfectly, but without a precise paint job the repair is not complete. At Ray's Automotive, we prime, paint, and seal your vehicle thoroughly, so you can always expect a top quality job.

After a collision, your auto body repair process should not be complicated. At Ray's Automotive, we will help you with handling insurance, vehicle inspections, and restoring the damage after an accident. Contact us today for a free estimate, and we will walk you through our smooth process and get to work.

For over three decades, Ray's Automotive has been seen as a reputable, professional auto body repair shop in Connecticut. We strive to provide comprehensive repair services and work to ensure customer satisfaction. To see what our past and present clients have to say about our work, take a look at the reviews they've left!

"Ray and his team did such a nice job on repairing my car after my accident. They were all so professional and nice. The car looked brand new when I pick it up. It was clean inside and out. I highly recommend bringing your car to them."

- Jennifer C.

“I was very happy  with the repairs done on my vehicle. It was showroom quality. My thanks to Tony and Ray on a job well done.  They kept me informed daily on the progress of the repair and completed the job on time. I highly recommend them.”

- Philip S.

“On Sunday my friend Rita were on our way to Maine for vacation. Left New Jersey and on 84 in Waterbury had an accident. Ray came. Towed us off the highway. Also got us a rental car. Now he will be fixing the car. Thanks to him we made it to Maine..”

- Rita C.

“I Really take pride in my vehicle and when someone backed into my door panel i was so upset and furious. I couldn't believe how fast and professional Ray's auto body service is . They went an extra mile to make sure I was fully taken care of . Awesome auto body shop!!”

- Jeffery L.

ACCEPTED INSURANCE

The last thing we want our customers to feel is stress. After an accident, you have enough on your plate, and the last thing you want to deal with is an auto body repair shop that doesn’t accept your insurance. That is why we take a number of insurance carriers, including Geico, Progressive, Travelers, and more! We strive to make your life as stress-free as possible following your collision, and that is why we offer as many options as possible. We want to be able to help you, not make things harder for you!