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    A Towing Company For Whenever, Wherever

    Prompt Towing Services IN WATERBURY, NAUGATUCK, PROSPECT, CHESHIRE, middlebury CT

    If we’ve towed your vehicle to our shop by order of the Connecticut State Police (CSP) or the Naugatuck Police Department (NPD), there are a few things you’ll need to bring with you when you pick up your vehicle so that we can release it to you. Until you’re able to pick up your car, we’ll be keeping your vehicle safe and sound at the shop with our trustworthy team of professionals. ï»¿

    WHAT HAPPENS IF MY VEHICLE IS UNSAFE TO DRIVE

    If your vehicle was in an accident and has been deemed unsafe for the road, we are unable to release the vehicle directly to you to drive by state law. The vehicle must be towed out of the storage facility, and can only be released to insured towing companies with registered orange wrecker plates. The owner of the vehicle must be present with their driver’s license and proof of ownership at the time of towing.

    WHAT DO I DO IF MY VEHICLE IS UNREGISTERED?

    If the vehicle that has been towed to our shop is unregistered, you have two options. You can either have the vehicle towed, and we can assist in making arrangements for that, or you can register and insure the vehicle before pickup to avoid the need for towing. If you’re going to get the vehicle towed, you will need to bring:

    Title of the vehicle

    Completed bill of sale

    Driver’s license or ID

    If you’re going to register and insure the vehicle before pickup, you will need to provide the following when you come to our shop:

    License plates

    Insurance cards

    New registration

    Driver’s license

    RETRIEVING YOUR VEHICLE

    In order for us to release the vehicle to you, the registered owner will need to present several documents to our team. When you come to pick up your vehicle, be sure to bring with you:

    Current, non-expired registration

    Current, non-expired insurance cards

    Current, non-expired driver’s license


    In addition, the vehicle must be safe for the road and any municipality holds (DUI) must have expired. If any of these requirements can’t be met, keep reading to learn what other measures will need to be taken.

    WHAT IF I AM NOT THE VEHICLE'S REGISTERED OWNER?

    You can still pick up a towed vehicle if you are not the registered owner, but you will need to bring several additional items with you in order to pick it up. Remember, if the vehicle is not registered, it will need to be towed. In this scenario, you must have:

    Power of attorney or notarized statement from the registered owner

    Your driver’s license

    Copy of the owners driver’s license

    Insurance cards

    Registration

    TOWING AND STORAGE FEES

    In addition to the towing fee, storage fees apply until the vehicle is retrieved. All municipal towing-related fees are set by the state of Connecticut. Please be prepared to pay these fees when picking up your vehicle. The charges listed below are set by law with the DMV for most commercial passenger vehicles:

    TOWING

    View the DMV's most up to date towing rates here.

    Towing Rates

    STORAGE

    $26/day for 5 days or less

    $31/day for more than 5 days

    PROFESSIONAL TOWING, STORAGE, AND REPAIR SERVICES YOU CAN COUNT ON

    At Ray’s Automotive, we know that having your car towed can be inconvenient and stressful, and we’re happy to help make the process as smooth as possible. If your vehicle is in need of repair, we can take on that task for you as well and get you and your vehicle back on the road safely. With years of experience, an A+ rating with the Better Business Bureau, and I-Car Platinum Certified employees, we know you’ll be satisfied with our service. Call us today, and we will answer any questions you may have about your towed vehicle. 

    For more information about towing or to schedule service, call us at (203) 439-4259 or visit our contact page.

    WHY CHOOSE US

    Connecticut vehicle owners trust Ray's Automotive and seek auto body repair from our professional technicians because:

    OVER 30 YEARS OF EXPERIENCE

    CERTIFIED STAFF MEMBERS

    HIGHLY RATED IN WATERBURY, CT

    A+ RATED BY THE BBB

    WHAT OUR CUSTOMERS SAY

    For over three decades, Ray's Automotive has been seen as a reputable, professional auto body repair shop in Connecticut. We strive to provide comprehensive repair services and work to ensure customer satisfaction. To see what our past and present clients have to say about our work, take a look at the reviews they've left!

    Read All Reviews

    "Ray and his team did such a nice job on repairing my car after my accident. They were all so professional and nice. The car looked brand new when I pick it up. It was clean inside and out. I highly recommend bringing your car to them."


    - Jennifer C.

    “I was very happy  with the repairs done on my vehicle. It was showroom quality. My thanks to Tony and Ray on a job well done.  They kept me informed daily on the progress of the repair and completed the job on time. I highly recommend them.”


    - Philip S.

    “On Sunday my friend Rita were on our way to Maine for vacation. Left New Jersey and on 84 in Waterbury had an accident. Ray came. Towed us off the highway. Also got us a rental car. Now he will be fixing the car. Thanks to him we made it to Maine..”


    - Rita C.

    “I Really take pride in my vehicle and when someone backed into my door panel i was so upset and furious. I couldn't believe how fast and professional Ray's auto body service is . They went an extra mile to make sure I was fully taken care of . Awesome auto body shop!!”


    - Jeffery L.

    ACCEPTED INSURANCE

    The last thing we want our customers to feel is stress. After an accident, you have enough on your plate, and the last thing you want to deal with is an auto body repair shop that doesn’t accept your insurance. That is why we take a number of insurance carriers, including Geico, Progressive, Travelers, and more! We strive to make your life as stress-free as possible following your collision, and that is why we offer as many options as possible. We want to be able to help you, not make things harder for you! 

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    WAITING FOR YOUR REPAIR?

    WE'RE HIRING

    Ray's Automotive employs experienced, professional, passionate technicians. If you are looking for a way to help your community and you love cars, a technician spot at Ray's Automotive might be the perfect career move! Fill out an application by clicking the button below to take advantage of this opportunity and kick the process into gear!

    Fill Out An Application
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